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How
do I update the contact and address details on my account? |
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You can update the details on your account here or
alternatively you can inform us in writing, you can find
our contact details here.
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How do I get a
summary of the services on my account? |
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You can request a summary of your account
by contacting us here.
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Can
I get an invoice summary for my account that shows
invoice dates and amounts
etc.? |
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Yes - please contact
us and we will email this to you.
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What is my customer
number? |
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Your customer number can be found on all your
invoices, renewal notices and statements and will be required
to discuss your account.
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The
person who originally ordered the services has left
the company and
I have taken over, how do I access our company's account? |
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If you have records of your customer
number and/or usernames and passwords for services setup
on your account you simply need to contact
us and we will update your account and issue the details
to you. If you do not have this information you will need
to send us a fax/letter on company letterhead explaining
the situation.
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How do I make
changes to services on my account? |
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- It depends on what changes you need to make:
- Account Details - Click here
- Domain Name Changes - Click here
- Changes to your hosting services - Click here
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How do I request
re-confirmation of the details for our services such as
usernames and passwords? |
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You can request confirmation of your
details here
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Account
Manage FAQs
