GetOnline Logo
spacer
spacer

white_bullet I don't understand what this renewal notice is for, how can I find out?

spacer

Here is a list of the most common items you will find on a renewal notice and what they mean:

      1. US Domain Renewal: domain.com
      2. UK Domain Renewal: domain.co.uk
      3. xx Domain Renewal (No Zone): domain.eu
      4. DNS Hosting Renewal: domain.com
      5. Renewal of Web Server (Flex #3) for www.domain.com (100MB space / 1000MB traffic)
      6. Renewal of Web Server (Email Only) for mailhost.domain.com
      7. Renewal of Web Server (Webmail / Email Services Only) for mailhost.domain.com
      8. Renewal of Web Server (Frame Redirect) for www.domain.com
      9. Renewal of Web Server (Header Redirect) for www.domain.com
      10. Renewal of Web Server (Shared Data Redirect) for www.domain.com
      11. Renewal of Web Server (Standard Server) for www.domain.com
      12. Renewal of MySQL Account m1xxx for domain.com MySQL
      13. Renewal of Local POP3/WebMail Account axxx for first.name@domain.com
      14. Renewal of Single User Dialup Account axxx for someone@domain.com
      15. Renewal of Web Server (Secure SSL) for secure.domain.com (20MB space / 500MB traffic)
      16. Secure Server Certificate: secure.domain.com
      17. HTML / Website Updates: domain.com
      18. Excess Traffic Usage for: domain.com

 

white_bullet US Domain Renewal: domain.com


This is for the renewal of your .com / .net / .org domain / website name for a 2 year period, it just gives you the exclusive right to use that domain name on the Internet. It does not include any web or email services, they are billed seperately.

white_bullet UK Domain Renewal: domain.co.uk


This is for the renewal of your domain name ending in .uk for a 2 year period, it just gives you the exclusive right to use that domain name on the Internet. It does not include any web or email services, they are billed seperately.

white_bullet Domain Renewal (No Zone): domain.com


This is the same as a UK / US domain name renewal but we only provide a management service for the domain name, no web / email / DNS services are provided by us.

white_bullet DNS Hosting Renewal: domain.com


This is where we host the DNS for your domain name and possibly provide web / email services but we are not responsible for the renewal of your domain name, for this you will need to contact the company who you registered it with, you can check this on the whois search.

For more details on DNS hosting please see here.

white_bullet Renewal of Web Server (Flex #3) for www.domain.com (100MB space / 1000MB traffic)


This is for our current standard web hosting package on your domain name, it provides webspace so that you can put your website on the Internet and receive emails @yourdomain.com.

white_bullet Renewal of Web Server (Email Only) for mailhost.domain.com


This is our current standard email only package so that you can receive emails @yourdomain.com.

white_bullet Renewal of Web Server (Webmail / Email Services Only) for mailhost.domain.com


This is our current standard email only package so that you can receive emails @yourdomain.com plus it also includes some kind of web forwarding so that www.yourdomain.com redirects visitors to www.yourisp.com/yourfreespace (or whatever address you wish).

white_bullet Renewal of Web Server (Frame Redirect) for www.domain.com


This is a web forwarding service so that if some goes to www.yourdomain.com they will be redirected to www.yourisp.com/yourfreespace (or whatever address you wish).

When using a frame redirect the visitors will not see www.yourisp.com/yourfreespace in the address bar at the top of their browser, it will always stay as www.yourdomain.com until they go to another website. This is called 'HTML Frame/s'.

white_bullet Renewal of Web Server (Header Redirect) for www.domain.com


This is a web forwarding service so that if some goes to www.yourdomain.com they will be redirected to www.yourisp.com/yourfreespace (or whatever address you wish).

When using a header redirect the visitors will instantly be redirected to www.yourisp.com/yourfreespace and they will see that address in the address bar at the top of their browser.

white_bullet Renewal of Web Server (Shared Data Redirect) for www.domain.com


This is a web forwarding service so that if some goes to www.yourdomain.com they will be redirected to www.yourdomain2.com

This is a special type of redirect that can only be done with a site hosted with GetOnline and works as follows:

  • You have a website on www.yourdomain.com
  • You have a contact form on www.yourdomain.com/contact.html
  • You have yourdomain2.com with a shared data redirect setup to point to www.yourdomain2.com
  • When a visitor goes to www.yourdomain.com the address bar will stay the same but they will see the homepage from www.yourdomain.com
  • If they then click the link to the contact form they will go to www.yourdomain2.com but see the contact page from www.yourdomain.com/contact.html
  • In a nutshell it shares that data / pages from one site with another.

white_bullet Renewal of Web Server (Standard Server) for www.domain.com


This is our legacy hosting service and is gradually being phased out, if you wish to upgrade at no additional cost please contact us.

white_bullet Renewal of MySQL Account m1xxx for domain.com MySQL


A MySQL account is a database account used for storing data from your website or for creating dynamic websites.

white_bullet Renewal of Local POP3/WebMail Account axxx for first.name@domain.com


This is for a basic email account that provides a single email address.

white_bullet Renewal of Single User Dialup Account axxx for someone@domain.com


A single user dialup account is the older type of Internet access that was used before broadband, this type of service is not used for primary Internet access anymore but can be used as an important backup to your broadband or for mobile users who can get access to a telephone line (UK Only).

white_bullet Renewal of Web Server (Secure SSL) for secure.domain.com (20MB space / 500MB traffic)


This is a web hosting package for a secure website where you are asking visitors to submit sensitive data to you through your website such as credit card details etc. Any information /exchanged between our servers and the visitors web browser is encrypted. You also need a secure certificate to work in conjuntion with secure webspace.

white_bullet Secure Server Certificate: secure.domain.com


A secure certificate works in conjunction with your secure webspace so that visitors to your website know that you are who you say you are. The authorative companies for these certificates make stringent checks when you apply for them so that a vistor to your site can be safe in the knowledge they are actually dealing with the company who they think they are dealing with. More information can be found on Thawte's website:

https://www.thawte.com/ssl-digital-certificates/ssl-info/index.html

white_bullet HTML / Website Updates: www.domain.com


This is a description used when we carry out work on your actual website.

white_bullet Excess Traffic Usage for: www.domain.com


Excess traffic relates to the amount of traffic/visitors you have received in a monthly period on your website.

All account types are restricted in the amount of traffic you can use in a month and if you use well in excess of these limits you will be invoiced without prior notice as per our T&Cs and AUP.

If you have received an invoice for this and wish to discuss what is causing it or if you wish to upgrade please contact us.


line_break

If you can't find the answer to your question please contact us.